Legal
Last Updated: January 2025At 999 game, we take your privacy seriously. This policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over your own information.
Our Privacy Commitments
We built 999 game's data practices around one principle: your information belongs to you. Here's what that means in practice.
Every piece of data you share with 999 game — from your registration details to your payment information — is protected by 256-bit SSL encryption. Your data is never transmitted in plain text, ever.
999 game does not sell, rent, or trade your personal information to third-party marketers. Your data is used only to operate your account, process transactions, and improve the 999 game platform.
You have the right to access, correct, or request deletion of your personal data held by 999 game at any time. Submit a request through our support team and we'll respond within 30 days.
999 game only collects the data we genuinely need to operate your account and comply with legal obligations. We don't collect data for the sake of it — if we don't need it, we don't ask for it.
999 game uses cookies to keep you logged in, remember your preferences, and understand how players use the platform. You can manage your cookie preferences at any time through your browser settings.
If you've opted in to marketing communications from 999 game, you can unsubscribe at any time. Every marketing email includes an unsubscribe link, and you can update your preferences in your account settings.
Your Rights
Request a copy of all personal data 999 game holds about you. We'll provide it within 30 days of your request.
If any of your personal data held by 999 game is inaccurate or incomplete, you have the right to have it corrected.
Request deletion of your personal data from 999 game's systems, subject to legal retention requirements.
Object to 999 game processing your personal data for direct marketing or profiling purposes at any time.
Ask 999 game to restrict processing of your data while a complaint or correction request is being resolved.
Receive your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.
Summary: 999 game collects only the data needed to run your account and comply with the law. We never sell your data. You can request access, correction, or deletion of your data at any time by contacting our support team.
999 game ("we", "us", "our") is an online sports betting and gaming platform operated for players in Bangladesh. Our website is accessible at 999-game.app. For the purposes of this Privacy Policy, 999 game is the data controller responsible for your personal information.
This Privacy Policy applies to all personal data collected through the 999 game website, mobile application, customer support channels, and any other services we provide. It explains what data we collect, why we collect it, how we use it, who we share it with, and how long we keep it.
If you have any questions about how 999 game handles your personal data, please contact us at the details provided in Section 13 of this policy. We're always happy to explain our data practices in plain language.
999 game collects personal data in two ways: information you provide directly to us, and information collected automatically when you use the platform.
Information you provide directly:
Information collected automatically:
| Data Category | Examples | Source |
|---|---|---|
| Identity Data | Name, date of birth, NID number | You (at registration / KYC) |
| Contact Data | Email, phone number | You (at registration) |
| Financial Data | bKash / Nagad account, transaction history | You + payment processors |
| Technical Data | IP address, device ID, browser type | Automatically collected |
| Usage Data | Betting history, pages visited, session time | Automatically collected |
| Communications Data | Support chat logs, emails | You (when contacting support) |
999 game uses your personal data for the following purposes:
999 game processes your personal data on the following legal grounds:
Note: Where 999 game relies on legitimate interests as the legal basis for processing, we always carry out a balancing test to ensure our interests do not override your fundamental privacy rights. You can request details of this assessment by contacting our support team.
999 game does not sell your personal data. We share your data only in the following limited circumstances:
All third parties who process data on behalf of 999 game are required to handle your information securely and in accordance with applicable data protection laws. We do not permit our third-party service providers to use your data for their own marketing purposes.
999 game uses cookies and similar tracking technologies to improve your experience on the platform. Here's what we use and why:
You can manage or disable cookies through your browser settings at any time. Note that disabling essential cookies will affect the functionality of the 999 game platform and may prevent you from logging in or placing bets.
999 game retains your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by law. Our standard retention periods are:
When your data is no longer needed, 999 game securely deletes or anonymises it so it can no longer be linked back to you. We review our data retention practices regularly to ensure we are not holding data longer than necessary.
999 game takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss, or disclosure:
Data Breach Notification: In the unlikely event of a data breach that affects your personal data, 999 game will notify you as soon as reasonably practicable, and no later than 72 hours after becoming aware of the breach, where required by applicable law.
999 game is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the 999 game platform in any way.
If 999 game becomes aware that personal data has been collected from a person under 18, we will immediately close the associated account, delete the data, and return any deposited funds to the payment method used. Parents or guardians who believe their child has registered on 999 game should contact our support team immediately at [email protected].
999 game will only send you marketing communications — including promotional offers, bonus alerts, and platform news — if you have explicitly opted in to receive them during registration or through your account settings.
You can opt out of marketing communications from 999 game at any time by:
Please note that opting out of marketing communications does not affect transactional communications — we will still send you important account notifications such as deposit confirmations, withdrawal updates, and security alerts.
To exercise any of your data rights — access, rectification, erasure, restriction, portability, or objection — please contact 999 game support at [email protected] with the subject line "Data Rights Request". Include your registered account username and a description of your request.
999 game will acknowledge your request within 5 business days and respond in full within 30 days. In complex cases, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.
We will not charge a fee for handling data rights requests unless the request is manifestly unfounded or excessive, in which case we may charge a reasonable administrative fee or decline to act on the request.
999 game may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players via email or an in-platform notification at least 7 days before the changes take effect.
The most current version of this Privacy Policy will always be available at 999-game.app/privacy-policy. The effective date at the top of this page will be updated whenever changes are made. We encourage you to review this policy periodically.
Continued use of the 999 game platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, please stop using 999 game and contact our support team to close your account.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 999 game handles your personal data, please get in touch:
Our support team aims to respond to all privacy-related enquiries within 24 hours. For formal data rights requests, please use the email address above and include "Data Rights Request" in the subject line to ensure your request is routed to the correct team.
This Privacy Policy was last updated in January 2025 and applies to all 999 game accounts and platform users.