Legal
Last Updated: January 2025These terms govern your use of the 999 game platform. Please read them carefully before registering or placing any bets. By creating an account, you agree to everything set out below.
Key Points at a Glance
The full terms are detailed below, but here's a quick summary of the most important areas that affect every 999 game player.
You must be 18 or older to register on 999 game. One account per person is allowed. Providing false information during registration will result in account suspension and forfeiture of any balance.
All transactions on 999 game are processed in BDT via bKash, Nagad, and Rocket. Withdrawals are subject to identity verification. Minimum withdrawal amounts and processing times apply as stated in your account dashboard.
All 999 game bonuses come with wagering requirements that must be met before withdrawal. Bonus abuse — including multi-accounting or exploiting promotions — will result in bonus cancellation and possible account closure.
Fraud, collusion, match-fixing, and use of automated betting software are strictly prohibited on 999 game. Any account found engaging in these activities will be permanently closed and funds may be withheld pending investigation.
999 game provides deposit limits, cooling-off periods, and self-exclusion tools. We take problem gambling seriously. Players who self-exclude cannot create new accounts or claim bonuses during the exclusion period.
If you have a complaint about a bet settlement or account decision on 999 game, contact our support team first. Unresolved disputes can be escalated through the formal complaints process described in Section 12 of these terms.
Important: By registering an account or placing a bet on 999 game, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. If you do not agree, please do not use the 999 game platform.
These Terms and Conditions ("Terms") govern the relationship between you ("the Player") and 999 game ("the Platform", "we", "us", "our") in connection with your use of the 999 game website, mobile application, and all associated services. 999 game is an online sports betting and gaming platform operated for players in Bangladesh.
These Terms apply to all activities on 999 game, including account registration, deposits, withdrawals, sports betting, live casino play, virtual games, and participation in promotions. By accessing or using any part of the 999 game platform, you agree to be bound by these Terms. If you are unsure about any part of these Terms, please contact our support team before proceeding.
999 game reserves the right to update these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised effective date. Continued use of the 999 game platform after changes are published constitutes acceptance of the updated Terms.
To register and use 999 game, you must meet all of the following eligibility requirements:
999 game takes age verification seriously. We may request identity documents at any point to confirm your age and identity. If you cannot provide satisfactory verification, your account may be suspended and any pending withdrawals held until verification is complete.
Age Policy: 999 game operates a strict 18+ policy. Any account found to belong to a person under 18 will be immediately closed and all funds returned to the payment method used for deposit, minus any winnings generated.
Each player is permitted to hold only one account on 999 game. Creating multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited and will result in all associated accounts being closed.
When registering on 999 game, you must provide accurate and complete information including your full name, date of birth, email address, and phone number. You are responsible for keeping your account details up to date. 999 game cannot be held responsible for issues arising from outdated or incorrect account information.
Account registration on 999 game is free. We do not charge any fees for creating or maintaining an account. However, transaction fees may apply depending on your chosen payment method.
999 game supports deposits and withdrawals in Bangladeshi Taka (BDT) via bKash, Nagad, and Rocket. All transactions are processed securely and are subject to the following conditions:
Before your first withdrawal, 999 game may require you to complete identity verification (KYC). This involves submitting a copy of a valid government-issued ID and proof of your payment method. Failure to complete KYC within the requested timeframe may result in withdrawal delays.
Note on Bonus Funds: Bonus balances cannot be withdrawn directly. They must first be converted to real money by meeting the applicable wagering requirements. Only the real money portion of your balance is available for withdrawal at any time.
All bets placed on 999 game are subject to the specific rules applicable to the sport or game in question. General betting rules that apply across all markets on 999 game include:
For cricket betting specifically — which is the most popular market on 999 game — additional rules apply to Duckworth-Lewis-Stern (DLS) method outcomes, rain-affected matches, and super overs. These are detailed in the cricket betting rules section of the 999 game help centre.
999 game offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the following general terms, in addition to any specific terms attached to individual offers:
Players who are found to be abusing the 999 game bonus system — including but not limited to creating multiple accounts to claim bonuses multiple times, placing offsetting bets to reduce wagering risk, or exploiting technical errors — will have their bonuses cancelled and may have their accounts permanently closed.
The following activities are strictly prohibited on the 999 game platform. Engaging in any of these activities will result in immediate account suspension, cancellation of all pending bets and bonuses, and may result in legal action:
Anti-Fraud Policy: 999 game uses advanced fraud detection systems that monitor all accounts and transactions. Suspicious activity is flagged automatically and reviewed by our compliance team. We cooperate fully with law enforcement authorities in cases of suspected fraud or financial crime.
999 game reserves the right to suspend or close any account at any time for the following reasons:
If your 999 game account is closed due to a breach of these Terms, any real money balance remaining in your account may be withheld pending investigation. If no breach is confirmed, your balance will be returned to your registered payment method within 5 business days.
Players who wish to close their own account voluntarily can do so by contacting 999 game support via live chat. Any real money balance will be withdrawn to your registered payment method before closure is finalised.
999 game collects and processes personal data in accordance with our Privacy Policy, which is available at 999-game.app/privacy-policy. By registering on 999 game, you consent to the collection and use of your personal data as described in that policy.
Key points regarding your data on 999 game:
999 game is committed to promoting responsible gambling. We provide the following tools to help players manage their betting activity:
If you are concerned about your gambling habits, we encourage you to use these tools and to visit our Responsible Gaming page for further guidance and links to professional support services available in Bangladesh.
To the fullest extent permitted by applicable law, 999 game shall not be liable for:
999 game's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim. This limitation does not apply to liability for fraud or personal injury caused by our negligence.
If you have a complaint about any aspect of the 999 game service — including bet settlement, account decisions, or payment processing — please follow this process:
999 game's decision on all betting disputes is final once the internal complaints process has been completed. We aim to resolve all complaints fairly and transparently, and we keep records of all complaints and their outcomes.
999 game may update these Terms and Conditions at any time. When we make material changes, we will notify registered players via email or an in-platform notification at least 7 days before the changes take effect, where practicable.
The most current version of these Terms will always be available at 999-game.app/terms-conditions. It is your responsibility to review these Terms periodically. Continued use of the 999 game platform after the effective date of any changes constitutes your acceptance of the revised Terms.
If you do not agree with any changes to these Terms, you should stop using 999 game and contact our support team to close your account and withdraw any remaining balance.
If you have any questions about these Terms and Conditions or about your 999 game account, please get in touch with us:
Our support team is available around the clock and aims to respond to all enquiries within 2 minutes via live chat and within 24 hours via email. We're here to help — don't hesitate to reach out if something isn't clear.
These Terms and Conditions were last updated in January 2025 and apply to all 999 game accounts created on or after that date, as well as all existing accounts.